Understand Default Roles

Choose among Owner, Admin, Member/Viewer, and custom roles based on responsibility and risk.

Best for: Owners and administrators.

Before you start

Default roles are always available; custom roles provide finer scope. Viewer is typically the least/baseline access and other roles may be billable.

• Sign in with an individual account in the correct organization.
• Confirm your role permits the requested change.
• Record the current state and intended owner before making a production-impacting change.

What to know

1. Owner. Use for accountable organization governance, ownership transfer, destructive controls, and highest-privilege continuity. Keep the count small.
2. Admin. Use for broad organization/member/event management without treating every operator as an owner.
3. Member or Viewer. Use for ordinary participation or minimal access according to current permission policy.
4. Custom role. Use when a production role needs defined event, live, Remote Control, takeover, ASL, export, billing, or configuration actions.
5. Compare effective access. Include team and event scope; a role name alone is not the complete answer.
6. Review billing impact. Confirm whether the role consumes a paid seat.
7. Test before assignment. Validate with a test account, then assign to the minimum group.

What this unlocks: The requested change is applied to the intended organization, is visible after refresh, and grants no more access than required.

Check your understanding

• Each role has an accountable business purpose, tested permissions, and known seat/billing impact.

Common misconceptions

Role name misunderstood

Inspect its actual permission matrix and scope.

Too much access

Replace broad defaults with a tested custom role.

Feature visible but disabled

Check entitlement and event state in addition to permission.

Good to know

• Limit Owner/Admin assignments.
• Do not use shared operator accounts.
• Review role design after product permission changes.

Related guides

• Create or Edit a Custom Role
• Permission Reference for Production Roles
• Billable Roles and Least Privilege