Manage Export History and Delivery

Find, download, copy, email, retain, and delete deliverables safely.

Best for: Authorized producers, analysts, accessibility leads, organization owners, and support staff.

Before you start

Availability depends on role, event access, plan entitlements, retained source data, export/AI/statistics features, and privacy policy.

• Confirm exact organization, event, language, and reporting period.
• Verify requester, recipient, and retention/privacy authorization.
• Preserve raw source data before cleanup, editing, or deletion.

Step by step

1. Open Export history. Confirm event/organization.
2. Identify exact job. Format, locale, creator, time, status, version.
3. Wait. Investigate failure instead of duplicating.
4. Open/verify. Never deliver unchecked.
5. Email/copy/download. Confirm recipient/path at action time.
6. Track delivery. Version and recipient.
7. Delete obsolete/failed. Check retention/legal hold.
8. Store authority copy. Approved repository/naming.
9. Review access. Minimum roles.

What success looks like: The deliverable or analysis is correct for the intended scope, reviewed, reproducible, and protected according to policy.

Check your setup

• Correct file/recipient.
• Obsolete copies handled.
• Delivery/version recorded.

Troubleshooting

Job stuck

Check service, usage, source; retry once.

Email absent

Check address, spam, status, policy.

Wrong file sent

Notify owner/security and follow incident response.

Security and operational notes

• Contains sensitive data.
• Confirm recipient.
• Deletion may be irreversible.

Related guides

• Export a Transcript as PDF, DOCX, or Markdown
• Generate Highlights, Summary, Chapters, and Action Items
• Security and Privacy

Documentation status: Draft for operational, privacy, and analytics review before publishing.