Purchase, Assign, and Remove Add-Ons

Manage optional capabilities and verify organization, event, member, or device assignments.

Best for: Organization owners, billing administrators, finance approvers, event producers, and authorized support staff.

Before you start

Commercial actions and protected billing data require the correct organization role. Current plan, enterprise assignment, add-ons, seats, wallet, usage, payment state, and desktop license inventory determine effective availability.

• Confirm exact organization and authority.
• Record current subscription, entitlement, wallet, usage, or device state.
• Obtain required commercial approval before purchase, cancellation, payment, or license transfer.

Step by step

1. Open Add-ons. Confirm organization/plan.
2. Define need/scope. Organization, event, seat, product/device.
3. Review price/interval/eligibility. Proration/dependencies.
4. Obtain approval. Commercial/technical.
5. Purchase/activate. Approved checkout/portal.
6. Assign. Correct target.
7. Refresh/test. Non-production entitlement test.
8. Monitor renewal/usage. Owner/review date.
9. Remove/cancel. Migrate dependencies and verify effective state.

What success looks like: The approved commercial or license state is reflected in 4All and verified against the intended workflow.

Check your setup

• Billing/assignment match approval.
• Feature test passes.
• Removal does not strand workflow.

Troubleshooting

Unavailable

Check plan eligibility.

Purchased but hidden

Check assignment/refresh/role/event.

Removal blocked

Resolve active dependency.

Security and operational notes

• Changes cost/capability.
• Do not remove on air.
• Record approval.

Related guides

• Understand Plans, Entitlements, and Feature Gates
• Desktop Licenses
• Subscription Management

Documentation status: Draft for billing, legal, security, and operational review. Validate current prices, entitlements, and UI before publishing.