Fund the Wallet and Manage Payment Methods

Add funds, manage approved methods, and verify webhook-driven wallet credit.

Written By 4ALL.LIVE

Last updated 12 days ago

Add funds, manage approved methods, and verify webhook-driven wallet credit.

Best for: Organization owners, billing administrators, finance approvers, event producers, and authorized support staff.

Before you start

Commercial actions and protected billing data require the correct organization role. Current plan, enterprise assignment, add-ons, seats, wallet, usage, payment state, and desktop license inventory determine effective availability.

  • Confirm exact organization and authority.
  • Record current subscription, entitlement, wallet, usage, or device state.
  • Obtain required commercial approval before purchase, cancellation, payment, or license transfer.

Step by step

  1. Open Wallet. Confirm organization, balance, history.
  2. Estimate amount. Rehearsal, duration, targets, TTS, overage margin.
  3. Choose/add payment method. Approved setup flow.
  4. Initiate top-up. Confirm amount/currency/org.
  5. Wait for confirmed payment. Browser return alone is not final.
  6. Verify ledger. Balance, transaction reference/status.
  7. Test provider readiness. Non-production preflight.
  8. Store receipt. Finance policy.

What success looks like: The approved commercial or license state is reflected in 4All and verified against the intended workflow.

Check your setup

  • Ledger shows successful credit.
  • Balance supports workload.
  • Receipt/reference retained.

Troubleshooting

Wait for webhook/sync; use safe PaymentIntent/transaction ID.

Method missing

Check setup/customer/org/permission.

Duplicate risk

Do not resubmit until status known.

Security and operational notes

  • Payment needs approval.
  • Never expose full payment data.
  • Confirm amount/org.

Documentation status: Draft for billing, legal, security, and operational review. Validate current prices, entitlements, and UI before publishing.